511 Travel Info

Alert: Beware of fake messages pretending to be MnDOT, E-ZPass or tolling agencies. We don’t text or email for payment. Delete and don’t respond. Don’t set up an account due to a scam message.

Contact us

Open for in-person customer service with restrictions:

  • The Golden Valley E-ZPass Minnesota Service Center is open for in-person customer service.
  • Walk-in service is available from 8 a.m. to 5 p.m.—Please ring the doorbell and a representative will come out to greet you.
  • Water’s Edge hours are 7 a.m. to 4 p.m. and for tag pick-up or drop-off only. (Phone: 651-234-7500)
  • If the lobby becomes busy, we may ask you wait outside as we serve customers ahead of you. We will bring customers into the lobby in the order you arrive.
  • If you are uncomfortable with an in-person transaction, please contact us via email at customerservice@ezpassmn.net or by phone at 1-866-397-4334.

Thank you for your understanding.

Email

customerservice@ezpassmn.net

Phone

1-866-397-4334

E-ZPass Minnesota Customer Service Center
2055 Lilac Drive North
Golden Valley, 55422
Monday through Friday, 8 a.m. to 5 p.m.

Holiday schedule

2025

Jan. 1: New Year’s Day – closed
Jan. 20: MLK Day – closed
Feb. 17: Presidents’ Day – closed
May 26: Memorial Day – closed
June 19: Juneteenth – closed
July 4: Independence Day – closed
Sept. 1: Labor Day – closed
Nov. 11: Veterans Day – closed
Nov. 27-28: Thanksgiving – closed
Dec. 24: Christmas Eve – open 8 a.m. to 12 p.m.
Dec. 25: Christmas Day – closed
Dec. 31: New Year’s Eve – open 8 a.m. to 12 p.m.

E-ZPass tag distribution centers

E-ZPass Minnesota Customer Service Center
Program enrollment, tag distribution, inquiries, customer service
2055 Lilac Drive North
Golden Valley, MN 55422
Monday through Friday, 8 a.m. to 5 p.m.

MnDOT Metro District Water’s Edge building
Tag distribution only
1500 W County Road B2
Roseville, MN 55113
Monday through Friday, 8 a.m. to 4 p.m.