Public Engagement

2018 Public Engagement Workshop

Tuesday, March 13, 2018
University of Minnesota – Continuing Education and Conference Center

About the event

The 2018 workshop convened public engagement practitioners from across MnDOT districts, divisions and specialty offices to highlight new learning, emerging ideas, policy updates and new tools, resources and processes to be used in working with external customers, stakeholders and community groups. Attendees learned about different perspectives that help make up the 360 degrees of Public Engagement at MnDOT – from planning and execution through evaluation and closing the loop.

Conference materials

• Workshop agenda (XLSX)

Presentations

Welcome, Setting the Stage

• Welcome (PPTX), Richard Davis, Director, Public Engagement and Constituent Services (PECS) Office
• Public Engagement Risk (PPTX), Kris Riesenberg, Technical Services Team Leader, Federal Highway Administration
• Civic Engagement In Minnesota (PPTX), Nick Kor, Civic Engagement Director, and Rowzat Shipchandler, Deputy Commissioner Minnesota Department of Human Rights
• MnDOT Unified Diversity and Inclusion Plan (PPTX), Rosemarie Merrigan, Diversity & Inclusion Unit Manager, Equity and Diversity

Public Engagement Along the Project Development Continuum

• Public Engagement Along the Project Development Continuum, Jeanne Aamodt, Public Engagement Unit Manager, Public Engagement and Constituent Services Office
  • Public Engagement Continuum and Strategic Planning Framework
• Engagement During Planning/Scoping: Rethinking I-94, Nick Carpenter, Community Engagement/Public Affairs, Metro District
  • Rethinking I-94 Public Engagement Tool Kit
• Engagement During Design: Litchfield Hwy 12 Downtown Reconstruction Project, Lindsey Bruer, Planning Director, District 8
• Engagement During Construction: Red Wing Bridge Project, Terry Ward, Major Projects and Construction Section Manager, District 6
  • Construction of Red Wing Bridge project (PDF)
• Planning Exercise, Kjensmo Walker, Public Engagement Analyst, Public Engagement and Constituent Services Office
  • Planning Exercise Handout (PDF)
  • Strategic Planning Framework worksheet (PDF)

Keynote speaker

• "Humans at the Center of Our Work" (PPTX), Jeff Aguy

Strategic Priorities for PECS

• Public Engagement Awards Program (PPTX), Kjensmo Walker

Documentation

• Documentation, Donna Koren, Market Research Director, Operations
  • Documentation (PDF)
• Panel
  • Jody Martinson, Assistant Commissioner, Operations
  • Kim Collins, Director, Office of Civil Rights
  • Kristi Schroedl, Chief Financial Officer
    • Source Codes for Documenting Public Engagement

Evaluation

• Evaluation (PPTX), Jan Kihm, Market Research Coordinator, Public Engagement and Constituent Services Office and Nick Kor
  • Evaluation (PDF)
• Social Media Follow-up Study (pilot), Kristi Loobeek, Communications
• Highway 53 Relocation Post-Project Evaluation (pilot), Pat Huston, District 1
  • Highway 53 (PDF)

Closing the Loop

• Closing the Loop (PPTX), Jan Kihm
• Mowing and Haying in the Right of Way Public Engagement Process (PPTX), Cori Calhoun, Division Business Manager and Jed Falgren, PE - ADE Maintenance, District 7
  • Mowing and Haying (PDF)
• Closing the Loop exercise, Richard Davis

When a Wrench gets Thrown into Your Toolbox

• Jim Skoog, Associate Ombudsman, Public Engagement and Constituent Services Office
• Panel
  • TJ Melcher, Public Engagement Director, District 2
  • Tom Pace, Project Manager, District 4
  • Anne Meyer, Public Affairs Coordinator, District 6
  • Hwy 22 Victory Memorial Drive Corridor, Robert Jones, Senior Engineer/Project Manager, District 7

Closing

• Closing (PPTX), Richard Davis

Supplemental Handouts

• Go Mobile Brochure (PDF)
• MnDOT At A Glance (PDF)
• Public Engagement and Constituent Services Annual Reports
  • Public Engagement (PDF)
  • Market Research (PDF)
  • Partner Relations (PDF)
  • Customer Experience (PDF)

For more information and materials please contact Kjensmo Walker.