Public Engagement at MnDOT
Public engagement at MnDOT refers to the agency’s commitment to listen first and ultimately inform, consult, involve, collaborate and/or empower stakeholders and the public in transportation decision making.
Plans, templates and tools
Public engagement plans are living documents, meant to be updated as projects progress through the development process and as more information is available. The plans are used to outline the public outreach approach and as a reference for all project team members.
Training and consultation
MnDOT's Public Engagement and Constituent Services Office (PECS) provides training, consultation and guidance in developing, executing and documenting engagement plans and in areas of audience analysis, conflict assessment and cross cultural communications.
MnDOT is recognizing agency-wide efforts to engage the public in transportation decision making. The inaugural annual awards program aligns with the department’s goal of improving intentional customer engagement and our Diversity and Inclusion Unified Strategic Work Plan (which states that MnDOT will demonstrate and share best public engagement practices).
MnDOT public engagement practitioners and partner agencies share information and resources through meetings, workshops and peer exchanges. The intent is to support public engagement in transportation decision making and foster statewide quality and consistency in outreach and engagement practices.