Minnesota Department of Transportation

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Public Engagement

Public Engagement at MnDOT

Public engagement at MnDOT refers to the agency’s commitment to listen first and ultimately inform, consult, involve, collaborate and/or empower stakeholders and the public in transportation decision making.

Plans, templates and tools

Public engagement plans are living documents, meant to be updated as projects progress through the development process and as more information is available. The plans are used to outline the public outreach approach and as a reference for all project team members.

Find templates and help with public engagement plans

Training and consultation

MnDOT's Public Engagement and Constituent Services Office (PECS) provides training, consultation and guidance in developing, executing and documenting engagement plans and in areas of audience analysis, conflict assessment and cross cultural communications.

Get public engagement training or consultation


MnDOT is recognizing agency-wide efforts to engage the public in transportation decision making. The inaugural annual awards program aligns with the department’s goal of improving intentional customer engagement and our Diversity and Inclusion Unified Strategic Work Plan (which states that MnDOT will demonstrate and share best public engagement practices).

Learn about the awards program

Information exchange

MnDOT public engagement practitioners and partner agencies share information and resources through meetings, workshops and peer exchanges. The intent is to support public engagement in transportation decision making and foster statewide quality and consistency in outreach and engagement practices. 

Find information related to public engagement events and activities