General News

MnPASS customers must display a MnPASS tag

Approximately 12,000 MnPASS customers have not returned their Telematics Transponder and risk getting a citation if seen using a transponder to drive in the MnPASS lanes during peak-drive times.

As of June 30, all MnPASS customers who have an up-to-date account have received a new MnPASS tag and have been asked to return their discontinued MnPASS transponder. Motorists using a telematics transponder are responsible for paying the tolls associated with the Telematics Transponder until the transponder is returned. MnPASS customers should return their Telematics Transponder(s) at a drop-off location as soon as possible. If the transponder has been lost or if motorists have not received a new MnPASS tag, they should call the MnPASS Customer Service Center at 1-866-397-4334 and speak with a representative.

Telematics Transponders were discontinued on June 30, 2017. Motorists using a Telematics Transponder to drive in the MnPASS lanes during peak-drive times risk getting a citation from a Minnesota State Patrol. If a state trooper sees a motorist using a Telematics Transponder to drive in the lane during peak-drive times, the transponder will be confiscated and the motorist may receive a citation up to $200.

MnPASS customers must use a new MnPASS tag after June 30, 2017 to drive in the MnPASS lanes

MnPASS Telematics Transponders discontinued
On June 30, 2017 the 2.5 X 3.5, rectangle MnPASS Telematics Transponders will be discontinued. After June 30, solo motorists must have a MnPASS Switchable or Sticker Tag attached to their vehicle windshield to drive in the MnPASS lanes during peak-drive times. MnPASS customers who do not have a new MnPASS tag, should call the MnPASS Customer Service Center at 1-866-397-4334 and speak with a representative.

Avoid getting a ticket

Motorists using a Telematics Transponder to drive in the MnPASS lanes during peak-drive times after June 30, 2017 risk getting a citation from a Minnesota State Patrol. If a state trooper sees a motorist using a Telematics Transponder to drive in the lane during peak-drive times, the transponder will be confiscated and the motorist may receive a citation. MnPASS customers are responsible for paying the fines and the tolls associated with the Telematics Transponder.

Recycling your Telematics Transponder
Telematics Transponder(s) should be brought to a designated drop-off site to be properly recycled. Telematics Transponders contain a lithium battery that have specific recycling requirements.

MnPASS customers can use a MnPASS tag to park at MSP Airport

A new partnership between the Minnesota Department of Transportation and the Metropolitan Airports Commission allows motorists to use one device to drive in the MnPASS lanes during peak-travel times and to lift the gate arms at some Minneapolis St. Paul Airport (MSP) parking facilities.

Motorists can use a MnPASS tag - sticker tag or switchable tag - to drive in the MnPASS lanes and to enter and exit parking facilities at MSP. Motorists cannot use a ZipPass tag to drive in the MnPASS lanes during peak-travel times. A ZipPass is a device that is used to activate the entry arms in the eParkElite facilities. It is placed on the vehicle’s dashboard. When motorists pull into an entry lane it communicates with an overhead receiver, which then activates the entry arm.

Participating MSP parking facilities include:

  • Terminal  - Lindbergh — General and Short-Term
  • Terminal 2 - Humphrey — General and Short-Term
  • Terminal 1 - Quick Ride Ramp

The MnPASS and ZipPass accounts are separate accounts and fees cannot be combined. Motorists must have a MnPASS account, a MnPASS tag and a ZipPass account to take advantage of the partnership.

If motorists drive in the MnPASS lanes during peak-travel times without a MnPASS tag, they are subject to a citation and fine up to $200.

MnPASS customers can create a ZipPass account on the MnPASS partnership web page.

MnPASS customers must have a new MnPASS tag by June 30, 2017

MnPASS is replacing all of the Telematics Transponders with a free, new MnPASS Switchable Tag. The Telematics Transponders will be replaced in phases to ensure the new tags are distributed efficiently.

Between August 2016 and June 30, 2017 current MnPASS customers who have a MnPASS Telematics Transponder will receive an email informing them that they will receive a new MnPASS switchable tag in the mail. Customers should continue to use the Telematics Transponder until they receive a new MnPASS Switchable Tag.

Telematics Transponders Discontinued

On June 30, 2017, the Telematics Transponders will be discontinued. MnPASS account holders using a Telematics Transponder to drive in the MnPASS lanes during peak-travel times after June 30, 2017 are responsible for paying the tolls associated with the transponder, and for all citations and fines associated with using it.  

Recycle your Telematics Transponder
When you receive your new MnPASS switchable tag(s), return the Telematics Transponder(s) to a MnPASS drop-off site so it can be properly recycled. The Telematics Transponders contain a lithium battery that has specific recycling requirements. Telematics Transponders can be returned to:

MnPass Customer Service Center
2055 Lilac Drive N. 
Golden Valley, MN
Monday through Friday, 8 a.m. to 5 p.m

MnDOT Metro District Water's Edge Building
1500 W County Road B2
Roseville, MN
Monday through Friday, 7 a.m. to 4:30 p.m.

Move Minneapolis
505 Nicollet Mall, Suite 100
Minneapolis, MN
Monday through Friday, 10 a.m. to 5 p.m

Hennepin County Recycling Center and Transfer Station
Transponder drop off only
8100 Jefferson Highway
Brooklyn Park, MN 55445

South Hennepin Recycling and Problem Waste Drop-Off Center
Transponder drop off only
1400 West 96th Street
Bloomington, MN 55431

If you have questions about the new MnPASS Switchable Tag or about your MnPASS account, call 1-866-397-4334, Monday through Friday, between 8 a.m. and 5 p.m.

Protecting the integrity and safety of the MnPASS lanes

MnDOT has a two-year contract with the Minnesota Department of Public Safety State Patrol Office that dedicates six state patrol officers to enforce the MnPASS Express Lanes during peak-travel times.  

The state troopers will monitor the MnPASS Express Lanes on I-35E, I-394 and on I-35W during the morning and afternoon peak-travel times. Motorists should expect to see at least one trooper in each MnPASS lane during the morning and evening commute times.

The troopers will primarily enforce the MnPASS lane but they will not ignore other violations such as expired license tabs, speeding or erratic driving.

Learn more about the enforcement of MnPASS lanes

Can I use my MnPASS tag on toll roads in other states?

Not yet. MnDOT/MnPASS is planning to become interoperable with other state electronic toll systems, but not until the national tolling industry and the federal government determine interoperability standards and requirements.

Because there’s very little demand from other state tolling systems to use our peak-period system, becoming interoperable will cost us a significant amount of money and we’ll get very little additional toll revenue in return. As a result, we need to identify lower cost options for becoming interoperable and knowing what the new national standards and requirements are going to be, would put us in a better position to identify those lower cost options.

MnDOT is making sure current and future MnPASS investments are interoperable-ready. For example, MnDOT is installing toll reading equipment that will enable the department to read essentially any electronic toll device in a vehicle (E-ZPASS, TxTag). It’s also ensuring that the new MnPASS operating system is configured to add interoperability.