Minnesota Department of Transportation

511 Travel Info

Special Transportation Services (STS)

Transportation for the Elderly and Disabled

Changes to STS requirements

On August 1, 2020, additional requirements affecting Special Transportation Service providers (STS) went into effect:

  1. STS providers will be required to keep records of dates, times, and the driver’s names for specific trips they’ve made. These records will need to be made available upon request.
  2. We may not issue a certificate of compliance if an STS provider has not completed a background study, or if a study deems a carrier ineligible to provide service, as required by law. We may also suspend a provider's authority if employees required to have a background study are not on the provider's NETStudy 2.0 roster.
  3. We may suspend a provider’s authority for failure to pay for vehicle inspection decals.

Questions?

Record keeping
motorcarrier.dot@state.mn.us
651-366-3700

Background studies (NETStudy 2.0) - Department of Human Services
dhs.netstudy2@state.mn.us
651-431-6620
More information on background studies

Decal fees
credentialsunit.dot@state.mn.us
651-366-3700