Maintenance Dispatch serves as a point of contact for incoming information. The Metro District communication center exists to provide communications 24 hours a day for the Metro District. Staff handles phone calls and monitor electronic communications and the bridge de-icier system, roadway surface and sub-surface systems. They document and respond with appropriate personnel for road emergencies such as snow and ice, potholes and incidents that may affect traffic flow.
At the RTMC, Maintenance Dispatch coordinates and initiates traffic management systems with the Traffic Operations personnel and the State Patrol.