Contact Us

Following guidance from state health officials and to prevent further spread of COVID-19, in-person customer service for MnPASS is unavailable until further notice.

The MnPASS Team is still available by phone, email or chat to assist with MnPASS questions, enrollment or any other customer needs.
Any new/replacement tags or dual lock tabs will be sent via mail, please allow 3-5 business days to receive.
Returning tags which have been replaced, or if you close your account, must be mailed to the Customer Service Center in Golden Valley.

Thank you for your understanding.

MnPASS Customer Service Center
2055 Lilac Dr. N
Golden Valley, 55422
Monday through Friday
Phone, chat, email: 6:30 a.m. to 6 p.m.

The MnPASS Customer Service Office is closed on the following days:

2021
Jan. 1 - New Year's Day
Jan. 18 - MLK Day
Feb. 15 - Presidents’ Day
May 31 - Memorial Day
July 5 - Independence Day
Sept. 6 - Labor Day
Nov. 11 - Veterans Day
Nov. 25-26 - Thanksgiving
Dec. 24 - Christmas

MnPASS Tag Distribution and Service Centers

Following guidance from state health officials and to prevent further spread of COVID-19, in-person tag distribution is unavailable at this time. Customers may enroll in the MnPASS program online and a MnPASS tag will be mailed to you. The MnPASS Customer Service Team is available by email: customerservice@mnpass.net or phone, 1-866-397-4334, to assist you.

MnPASS Customer Service Center
Program enrollment, tag distribution, inquiries, customer service
2055 Lilac Drive N
Golden Valley, MN 55422
Monday through Friday
Phone, chat, text: 6:30 a.m. to 6 p.m.

MnDOT Metro District Water’s Edge building
Program enrollment (computer kiosk) and tag distribution only
1500 W County Road B2
Roseville, MN 55113

Metro Transit Service Center
Tag distribution only
Skyway, US Bank Center
101 E. 5th St.
St. Paul, MN 55101
Monday through Friday, 9 a.m. to 4:30 p.m.

Metro Transit Service Center
Tag distribution only
719 Marquette Ave.
Minneapolis, MN 55402
Monday through Friday, 7:30 a.m. to 5:30 p.m.

Move Minneapolis
Tag distribution only
81 S. 9th St., Suite 200
Minneapolis, MN 55402
Monday through Friday, 10 a.m. to 6 p.m.