Project Benefits
- Operational Passenger Information System that provides real-time schedule adherence information to the public providing access to a wide customer base
- Increased Customer Satisfaction – Customer surveys by the Transit Information (TIC) and unsolicited customer comments have identified real-time bus arrival/departure information available to the public as a strong business need for the Metro Transit
- Increased Customer Safety – Customers indicated safety/health concerns as a major reason for wanting this capability and that they would be more likely to ride/keep riding transit in the future
Project Team
- Mn/DOT
- USDOT
- Met Council
- Metro Transit
Project Documents
Transit Status at Bus Shelters
Project Description
This project focuses on informing travelers of bus arrival/departure information (gained from global positioning system (GPS) locations of buses. The project is based around three specific methods for communicating the information to:
- Metro Transit Web page
- TransitLine (i.e., telephone dial up route arrival information)
- Public message signs deployed at various bus shelters.