Traveler Information by Phone

Project Description

A precursor to 511, the toll free service (800-542-0220) was originally a means of providing statewide weather forecasts, road surface conditions due to weather and delays and detours associated with construction.  The toll free service was built on Mn/DOT’s #SAFE technology, which piloted real-time road condition information for travelers by cell phone.  The toll free service is free of charge. Callers could obtain road and weather information by listening to an easy to follow recorded menu.  By pressing the appropriate phone digit, callers were asked to select a state, a highway and a highway segment for the latest road and weather information.  Callers could even select an option to leave voicemail with comments or suggestions.