We will not grant refunds under the following circumstances:
Customer submits multiple applications for the same move.
Permit matches information given on the application form.
Customer's load canceled (after permit was issued).
Overall dimensions or weights changed significantly (after permit was issued).
Permit travel date has expired.
NOTE: If you are disputing multiple charges, highlight these charges on a copy of your credit card billing statement and send to firstname.lastname@example.org or 651-215-9677 (fax). Be sure to write the disputed permit number(s) or application number(s) on the front of your statement.