Minnesota Department of Transportation

511 Travel Info

Request a Refund


An oversize/overweight load.


Use this form to apply for a refund.

We will not grant refunds under the following circumstances:

  • Customer submits multiple applications for the same move.
  • Permit matches information given on the application form.
  • Customer's load canceled (after permit was issued).
  • Overall dimensions or weights changed significantly (after permit was issued).
  • Permit travel date has expired.

NOTE: If you are disputing multiple charges, highlight these charges on a copy of your credit card billing statement and send to ofcvopermits.dot@state.mn.us or 651-215-9677 (fax). Be sure to write the disputed permit number(s) or application number(s) on the front of your statement.

Refund Request

Any information that you provide is considered public data under the Minnesota Government Data Practices Act, Minnesota Statutes, Chapter 13. This means that if someone, including the news media, requests this information we are obligated to provide it to them under the Minnesota Government Data Practices Act. See Disclaimer

Organization Information


Refund Information

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NOTE: We may contact you to gather further information about your refund request. If credited, the amount will be applied to the credit card originally used.